Monitoring - As of this time, no customer is actively reporting the problem. Dev and support will continue looking for a cause of the issue. If you begin or are continuing to experience issues accessing the Communicator client, please email support@primordialdesigninc.com to let us know.
Sep 17, 2026 - 16:14 EDT
Investigating - We're receiving reports of an intermittent ability to launch the Communicator client and are beginning to investigate
Sep 17, 2026 - 14:41 EDT
Actionable Findings Operational
AF Web Operational
AF Desktop Operational
HL7 Bridge Operational
Message Creation Operational
Message Delivery Operational
Mobile Clinician Operational
Communicator Operational
Communicator Client Operational
Admin Portal Operational
Auth0 Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 19, 2026

No incidents reported today.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.