Communicator: Users unable to authenticate to PCC

Incident Report for Primordial Design

Monitoring

As of this time, no customer is actively reporting the problem. Dev and support will continue looking for a cause of the issue. If you begin or are continuing to experience issues accessing the Communicator client, please email support@primordialdesigninc.com to let us know.

Posted Sep 17, 2026 - 16:14 EDT

Investigating

We're receiving reports of an intermittent ability to launch the Communicator client and are beginning to investigate

Posted Sep 17, 2026 - 14:41 EDT

This incident affects: Communicator (Communicator Client).